Terms of service

OVERVIEW

This website is operated by Creative Canvas. Throughout the site, the terms “we”, “us” and “our” refer to Creative Canvas. Creative Canvas offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions and notices stated here.

By visiting our website and/or purchasing any product from us, you engage with our “Service” and agree to be bound by the following Terms & Conditions (“Terms”, “Terms of Service”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the website, including without limitation users who are browsers, customers, vendors, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our Services.

Any new features, products or tools added to our online store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority and have provided consent for any minor dependents to use this website under your supervision.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the website or our Services, including intellectual property and copyright laws.

You must not transmit or introduce any worms, viruses, malware or other destructive code through our website or Services.

A breach or violation of any of these Terms may result in termination or restriction of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that content submitted by you, excluding payment information, may be transferred through various networks and may be subject to technical changes required for connecting networks or devices.

Payment and credit/debit card information is processed through secure payment service providers. We do not knowingly retain complete payment card information on our own systems.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any content or contact information provided through the website without our express written permission.

The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is inaccurate, incomplete or not current.

The material provided on this website is for general information purposes and should not necessarily be relied upon as the sole basis for making decisions without consulting appropriate and more current sources of information where necessary.

We may provide information relating to our products, DIY projects, artwork, creative techniques, product usage or other subjects. Such information is provided for general informational purposes.

This website may contain historical information. Historical information is not necessarily current and is provided for reference only.

We reserve the right to modify the contents of this website at any time. However, we are not obligated to update information on the website.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right at any time to modify, suspend or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 — PRODUCTS AND SERVICES

Creative Canvas offers DIY art and craft kits and related creative products through its website and other sales channels.

Certain products may be available exclusively online through our website.

We make reasonable efforts to display product images, colours, designs, dimensions and descriptions as accurately as possible. However, actual colours may vary depending on your device, screen settings, lighting and other factors.

DIY kits may contain handmade, natural or craft materials. Minor variations in colour, texture, finish, shape or appearance may occur and may not constitute a defect.

Product images may sometimes show completed artwork or suggested ways of using a kit for illustrative purposes. Unless specifically stated in the product description, decorative items, additional tools or materials shown in photographs may not be included with the kit.

Please refer to the individual product listing for the specific contents of each DIY kit.

We reserve the right to:

  • Limit the quantity of products available for purchase.

  • Limit sales to certain persons, locations or jurisdictions where reasonably necessary.

  • Refuse or cancel an order where appropriate.

  • Discontinue any product at any time.

  • Change product descriptions, specifications and prices without prior notice.

  • Correct errors in product information or pricing.

All product offers are subject to availability and applicable law.

SECTION 6 — ORDERS, BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us.

We may, at our discretion, limit or cancel quantities purchased per person, household or order. These restrictions may apply to orders placed using the same customer account, payment method, billing address or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, telephone number or billing details provided at the time of purchase.

We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors without authorization.

You agree to provide accurate, complete and current purchase and account information for all purchases made through our store.

You agree to promptly update your information, including your email address, telephone number and shipping information, so that we can process your order and contact you when necessary.

SECTION 7 — PAYMENTS

Payments made through our website may be processed by third-party payment gateway providers.

By placing an order, you authorize the applicable payment provider to process the amount payable for your purchase.

We are not responsible for interruptions, errors or failures caused by third-party payment service providers, subject to applicable law.

If a payment is unsuccessful, reversed or otherwise not received, we reserve the right to cancel or suspend processing of the relevant order.

SECTION 8 — SHIPPING AND DELIVERY

We aim to dispatch and deliver orders within the estimated timelines displayed on the website or communicated to you.

Delivery timelines may vary depending on your location, product availability, courier services, weather, holidays, logistical disruptions and other circumstances beyond our reasonable control.

Once an order has been handed over to the applicable delivery or logistics partner, delays caused by the carrier may be outside our direct control.

Customers are responsible for providing accurate delivery information, including the correct name, address, PIN code and contact number.

If an order cannot be delivered because incorrect or incomplete information was provided by the customer, additional shipping or re-delivery charges may apply where permitted.

For specific cancellation, return, refund or replacement conditions, please refer to our Refund & Cancellation Policy available on the website.

SECTION 9 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services over which we neither monitor nor have control or input.

You acknowledge and agree that such tools may be provided on an “as is” and “as available” basis without warranties or representations of any kind.

Any use by you of optional third-party tools offered through the website is at your own risk and discretion.

You should ensure that you are familiar with and agree to the terms under which such tools are provided by the relevant third-party provider.

We may introduce new Services, features, resources or tools through the website in the future. Such additions shall also be subject to these Terms.

SECTION 10 — THIRD-PARTY LINKS

Certain content, products or Services available through our website may include materials or links from third parties.

Third-party links may direct you to websites that are not affiliated with Creative Canvas.

We are not responsible for examining or evaluating the content, accuracy, privacy practices or policies of third-party websites.

We do not warrant and shall not be responsible or liable for third-party materials, websites, products or Services.

Any transactions or interactions you undertake with third-party websites are subject to the applicable third party's own terms and policies.

Please review the relevant third-party policies before engaging in any transaction.

SECTION 11 — USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us creative ideas, suggestions, feedback, reviews, photographs, videos, designs, proposals or other materials (“Comments”), you agree that we may use such Comments for business, marketing or promotional purposes, subject to applicable law and our Privacy Policy.

You represent that:

  • You own or have the necessary rights to the content you submit.

  • Your submission does not infringe the rights of any third party.

  • Your submission does not contain unlawful, defamatory, abusive, obscene or otherwise objectionable material.

  • Your submission does not contain malicious code, viruses or other harmful material.

  • You are not impersonating another person or misrepresenting the origin of the content.

You remain responsible for the content you submit.

We reserve the right, but are not obligated, to monitor, edit or remove content that we reasonably believe violates these Terms, applicable law or the rights of third parties.

SECTION 12 — REVIEWS AND CUSTOMER CONTENT

If you submit a product review, photograph, video, testimonial or other customer-generated content, you grant Creative Canvas permission to display, reproduce, publish, adapt and use that content for website, social media, advertising, marketing and other legitimate business purposes, subject to applicable law.

You should not submit content containing another person's personal information without their permission.

We may remove or decline to publish reviews or content that are fraudulent, misleading, abusive, unlawful, promotional, irrelevant or otherwise inconsistent with these Terms.

SECTION 13 — PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and process personal information.

You can review our Privacy Policy on the website.

SECTION 14 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability or other information.

We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders if information is found to be inaccurate, including after an order has been submitted, subject to applicable law.

We undertake no obligation to update, amend or clarify information on the website except where required by law.

SECTION 15 — PROHIBITED USES

In addition to other restrictions contained in these Terms, you are prohibited from using the website or its content:

  1. For any unlawful purpose.

  2. To solicit or participate in unlawful activities.

  3. To violate any applicable laws, rules or regulations.

  4. To infringe our intellectual property rights or the rights of others.

  5. To harass, abuse, threaten, defame, discriminate against or harm others.

  6. To submit false or misleading information.

  7. To upload or transmit viruses, malware or other harmful code.

  8. To collect or track personal information of others without authorization.

  9. To spam, phish, scrape, crawl or otherwise misuse the website.

  10. To interfere with or circumvent security features of the website or related systems.

  11. To reproduce, copy or commercially exploit Creative Canvas content, designs, photographs, product concepts or other intellectual property without permission.

  12. For any purpose that violates applicable law or these Terms.

We reserve the right to terminate or restrict your use of the Service if you violate these Terms.

SECTION 16 — INTELLECTUAL PROPERTY

All content on the Creative Canvas website, including but not limited to:

  • Brand name and logo

  • Product photographs

  • Product descriptions

  • Graphics and illustrations

  • Website design

  • Written content

  • Videos

  • Marketing materials

  • Original artwork and designs

  • DIY project instructions

  • Other creative materials

is owned by or licensed to Creative Canvas unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, commercially exploit or create derivative works from our content without prior written permission.

Purchasing a Creative Canvas DIY kit does not transfer ownership of Creative Canvas's trademarks, artwork, product designs, photographs, instructions or other intellectual property.

SECTION 17 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our website or Service will be uninterrupted, timely, secure or error-free.

We do not warrant that information obtained through the website will always be accurate or reliable.

The website, products and Services are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.

Creative Canvas shall not be liable for indirect, incidental, special or consequential losses arising from your use of the website or products, except where such limitation is not permitted by applicable law.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

For DIY products, customers are responsible for following the product instructions and using the supplied materials and tools appropriately.

Where a product includes paints, adhesives, tools or other materials, customers should use them in accordance with the instructions and any applicable safety guidance supplied with the product.

SECTION 18 — INDEMNIFICATION

You agree to indemnify and hold harmless Creative Canvas, its owners, employees, contractors, service providers, suppliers and affiliates from claims, liabilities, damages, losses and reasonable expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the website or Services.

  • Your violation of applicable law.

  • Your infringement of the rights of a third party.

  • Content submitted by you that violates these Terms or applicable law.

This provision applies to the extent permitted by applicable law.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed.

Such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 — TERMINATION

These Terms remain effective unless terminated by either you or us.

You may stop using our website and Services at any time.

If we determine that you have violated or may have violated any provision of these Terms, we may restrict or terminate your access to the website or Services, subject to applicable law.

Any obligations and liabilities incurred before termination shall survive termination where applicable.

SECTION 21 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund & Cancellation Policy, Shipping Policy and any other policies or operating rules posted on our website, constitute the entire agreement between you and Creative Canvas concerning your use of the website and Services.

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

Any ambiguities in the interpretation of these Terms shall not automatically be interpreted against the drafting party.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements through which we provide Services shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable Indian law.

SECTION 23 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our discretion, to update, change or replace any part of these Terms by posting updates on our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website or Services following the posting of changes constitutes acceptance of the updated Terms, subject to applicable law.

SECTION 24 — CONTACT INFORMATION

If you have any questions regarding these Terms & Conditions, please contact us at:

Creative Canvas

Website: https://creativecanvas.diy/

Email: vinnovaretails@gmail.com

Business Address:
705 Falak Nagar,
425301 Yawal, MH, India

For questions relating to orders, returns, refunds or replacements, please refer to the relevant policy available on our website.